Qualitative Functions

Qualitative functions are automatic with our automation system, assuring our clients that the fares they receive are the lowest and our service is best in the industry. Park Avenue Travel’s automated quality control system reviews all reservations to ensure that our clients receive the lowest available ticket prices and that corporate policy is followed. This system is the most advanced automated travel management software in the industry. The flexibility and versatility of our system permit us to customize unique programs for each of our corporate clients.

The six basic functions of the system are:

1. Bargain Finder – Ensuring the lowest possible fares, including web fares and special negotiated rates that can be loaded manually into our system. These fares do not appear in any standard airline computer system.
2. Clearance – Repeated attempts to clear previously waitlisted flights and fares. It monitors the availability 24 hours-a-day, 365 days-a-year.
3. Seat Finder – Ensuring your travelers the best possible seat, based upon their personal preferences. Seat charts are monitored 24 hours a days, 365 days a year.
4. Quality Check – We perform the most comprehensive quality control evaluation in the industry. It reviews all aspects of a reservation to assure completion and error identification and/or correction.
5. Inform – This will ensure that the lowest possible fares that are within the parameters of the company profile are being accepted by your travelers.
6. Corporate Policy Edits – Once a corporate policy is loaded in a customer profile, these edits ensure the reservation cannot be ended until all applicable company policy enforcements are in place including traveler preferences, best possible pricing and MIS integrity.